Outdated designs not built for the future One of the most important pages of the customer journey is the Product Detail pages, they are the place of conversion for the small and mid-sized customers. This is a page that could not go live unless we this would make a big impact.
American Express
Global Commercial Journey
Joe Cahill2023-04-27T02:44:24+00:00
The Problem The next generation of a disjointed experience As we examined the American Express Global Commercial journey, there were some very evident gaps when it came to the available product offerings. On top of the credit and charge cards that they offered there is a wide portfolio of non-card
American Express
Business to Business Homepage
Joe Cahill2023-05-09T02:50:45+00:00
New Path to Acquisition While we were reestablishing the American Express Global Commercial Journey, we realized there was a big piece missing. 'An overall homepage that can guide the user to the correct path. We conducted user research that confirmed our hypothesis. A lot of users found the current experience difficult to
IBM
Storage Product Detail Pages
Joe Cahill2022-06-13T00:19:02+00:00
Product Detail Pages As the company transitioned to a new design system (v18) We were tasked to convert the pages to the new system as well as give the pages a must needed facelift. This needed to be applied to the Hardware Storage & IT Infrastructure to the IBM site. Along
IBM
SaaS Dashboard
Joe Cahill2023-03-23T22:22:22+00:00
This SaaS dashboard posed a very interesting challenge, not only come up with a new experience for the users to interact with the charts but come up with new ways of displaying the data as well. On the main page, there will be main .js gauges that would animate on load. 3 different colors would